Calm in the Storm:
Techniques for Conflict Managment
A half day workshop to equip yourself with practical tools to confidently navigate conflict.
✓ Tangible Tools
✓ Practical Exercises
✓ Gain Confidence
Is this You?
You struggle to keep emotions in check during heated discussions?
You worry about how to resolve conflict without damaging relationships?
You are uncertain about how to approach conflict without making things worse?
You experiencing anxiety when faced with confrontation?
You lacking confidence in your ability to navigate difficult conversations?
You feel stuck in reactive patterns during disagreements?
You struggle to turn conflict into a constructive dialogue?
You want to improve your ability to de-escalate tense situations?
You need practical tools to handle conflict more effectively?
Early Bird Pricing ends September 30
Introducing:
Calm in the Storm:
Techniques for Conflict Management Workshop
This half day workshop will equip you with practical tools to confidently navigate conflict.
We will delve into approaching conflict effectively, responding vs reacting and how to revise the message to deescalate conflict.
In this workshop, you will learn:
How to confidently approach and navigate conflicts with practical strategies
Techniques for staying composed and removing emotion from heated situations
The difference between reacting and responding, and how to choose the right approach
The power of “I” statements in defusing tension and promoting understanding
Strategies for starting with the end in mind to achieve constructive outcomes
Real-life scenarios and exercises to practice and refine your conflict management skills
Join Glenda Sheard and Jacquie Surgenor Gaglione for a 2.5 hour workshop where you will equip yourself with practical tools to confidently navigate conflict.
Early bird pricing: $137.00 (until September 30)
Regular pricing: $157.00
Limit: 25 participants
Meet Your Facilitators
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Meet Glenda
Glenda speaks to inspire, to connect, and to motivate. As a Public Speaker and Speaking Coach, she teaches people how to engage others through the use of her 3 C’s; Community, Compassion, and Communication.
Along her journey she has helped coach people living with adversity, loss or despair, helping them find hope, providing support and encouragement, and gives them the tools they need to grow and move forward. She brings compassion to the stage, connects in a heartfelt way, and builds impactful relationships those she helps.
Currently, she hosts her own podcast, and radio show, and talks about her experiences, her journey, and how she applies her 3 C’s to her everyday life. Glenda captivates her audience with confidence, sincerity, and of course; a little humour. She speaks with authenticity and listens louder.
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Meet Glenda & Jacquie
Glenda and Jacquie are dynamic leaders who combine their expertise in communication, leadership development, and team building to inspire and empower others.
With a shared commitment to helping individuals and organizations thrive, they bring a unique blend of practical tools, compassionate guidance, and engaging presentation skills to every workshop. Their collaborative approach emphasizes the importance of connection, clarity, and confidence in both personal and professional growth. Whether it’s through fostering strong teams, enhancing communication, or navigating conflict, Glenda and Jacquie deliver actionable insights that resonate with audiences and drive meaningful change.
Together, they create a powerful and supportive learning environment, where participants are equipped with the skills they need to lead with purpose, communicate with impact, and build lasting, positive relationships.
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Meet Jacquie
Jacquie is the founder of Leadership and Life by Kayric Inc, where she blends the best of teaching, leadership, and the occasional The West Wing reference to help non-profits and small business build strong leaders and healthy teams. Utilizing DISC and The Five Behaviours of a Cohesive team, combined with teaching knowledge and experience, Jacquie strives to empower leaders with the skills no one taught them and to create teams who want to work together.
Formerly a junior high teacher (who loves teenagers), Jacquie brings a decade of classroom wisdom, ten years corporate training experience, a growth mindset, and a sprinkle of mild rebellion to her dynamic approach.
In her free time, Jacquie channels her passion for community improvement by volunteering with school councils, serving on non-profit boards, and generally finding ways to make her corner of the world a better place. You can also find her on the side of a soccer pitch, at Remedy Café or in her scrapbook room.
What do you get?
Tangible:
Comprehensive Workbook: full of detailed notes and exercises you can refer to after the workshop
2.5 hour Interactive Workshop: strengthen your skills through reflection and collaborative exercises in a supportive environment.
2 Skilled Facilitators: Jacquie & Glenda have decades of experience teaching, facilitating, speaking and coaching.
Commitment Postcard: receive a postcard 30 days after the session with your commitment
Networking Opportunities: connect with others during and after the workshop
Discount on Next Workshop: special offer for upcoming workshop
Intangible:
Improved Communication Skills: enhanced ability to express yourself clearly and effectively during tense situations
Increased Confidence: the ability to approach and navigate conflicts with assurance.
A sense of empowerment: feel equipped to handle conflicts without fear
Greater Emotional Intelligence: understand and manage your emotions and those of others in conflict scenarios
Leadership Growth: develop a more strategic and thoughtful approach to leading others through conflict.
Increased Resilience: ability to reflect and learn from conflicts, turning into opportunities for growth.