Empowering Leaders.

Elevating Teams.

Confident Leadership

Cohesive Teams

Sustainable Success

We are in a leadership crisis.

Organizations everywhere are struggling to thrive because we’ve failed to equip leaders with the skills they need to succeed—for themselves, their teams, and the organizations they serve.

The result?

  • High turnover

  • Disengaged teams

  • Stalled growth

When teams lack cohesion, trust breaks down, communication falters, and collaboration becomes a constant struggle.

The Challenge

Small businesses and non-profits feel these pains even more, often seeing leadership development and team building as unattainable.

The cost of inaction is too high to ignore.

Leadership is a skill that can be learned, and cohesive teams can be built.
— Jacquie Surgenor Gaglione

The Good News

I believe every leader has the potential to grow, inspire, and create positive change. I also know that when teams are united by trust and a shared purpose, they achieve remarkable results.

Let’s build a future where:

  • Leaders thrive

  • Teams excel

  • Organizations grow stronger together

Jacquie’s desire to learn is matched only by her passion to lead.
— Krista S.

Let’s build a future where leaders thrive, teams excel, and organizations grow stronger together.

Let’s get started … contact me now!

I work with Individuals, Organizations and Non-Profit Boards.

  • Individuals

    Develop the skills and confidence to lead with purpose. I offer workshops, events, and one-on-one coaching to help you unlock your potential, navigate challenges, and inspire those around you. Whether you're a seasoned leader or stepping into your first role, we’ll create a personalized plan for your growth.

  • Organizations

    Empower your leaders and unite your teams. I work with organizations to foster collaboration, improve communication, and build cohesive teams that drive results. From tailored workshops to leadership development programs, I provide practical solutions to help your organization thrive.

  • Non-Profit Boards

    Elevate your board’s effectiveness with tailored support. I conduct comprehensive Board Evaluations to identify strengths and opportunities for growth, and I offer DISC workshops to enhance communication and collaboration among board members. Together, we’ll build a cohesive, high-performing board that drives your mission forward.

Current Workshops & Events:


Click on an event to learn more or to register.

Services I offer:

  • Individual Workshops & Coaching

  • Organization Training

  • DISC Assessments & Training

  • The Five Behaviours of a Cohesive Team Assessments & Training

  • Non-Profit Board Evaluations (limited number per year)

  • Keynote Speeches

  • Facilitation

  • SupportHER Connect Network

I strongly believe in working with you to design a training program that works for your organization!

Think of it as custom designed programs (without the custom designed price).

Jacquie has had an incredible impact on us at Cadence Solutions! Her expertise in value identification has been essential in helping us not only define but also truly live our core values, especially 'Own Your Growth.' The clarity she brings to this process is invaluable. If your organization needs to clarify and reinforce its values or wants leadership training that sticks, you need Jacquie. She has a remarkable ability to command a room, making every workshop enjoyable.

Jordan Uytterhagen, CEO, Cadence Solutions

How I Help You Succeed

  • Extended DISC

    I use Extended DISC to help individuals and teams better understand their behaviors, communication styles, and how to work effectively with others. It’s an invaluable tool for fostering collaboration and reducing workplace friction.

  • Five Behaviours of a Cohesive Team

    This framework helps teams build trust, master conflict, commit to decisions, hold one another accountable, and achieve collective results. It’s all about creating stronger, more cohesive teams.

  • Bachelor of Education

    My years as a teacher gave me a deep understanding of how people learn and grow. I draw on this experience to make leadership concepts engaging and actionable, ensuring participants leave ready to apply what they’ve learned.

Does this sound like YOU?

Individual

You’ve been promoted to a leadership role and are eager to inspire like the great leaders you’ve admired—but it’s tougher than you expected. You’re committed to learning and just need the right guidance.

Or maybe you’re on a team that struggles to communicate and get things done. Conflict goes unresolved, side meetings dominate, and working together feels unbearable. The thought of traditional team-building activities makes it worse, and you’re wondering if it’s time to move on.

Organization

Your organization is growing, and you’ve promoted talented people into leadership roles, but they’re struggling with managing others and building strong teams. You know they need new skills to succeed—and you’re committed to helping them thrive because great leadership drives engagement.

Or maybe there’s a team that just isn’t performing. The leader feels stuck, frustrated by constant challenges, and too overwhelmed to focus on team building. Meanwhile, productivity suffers as time is wasted on distractions and conflict.

If companies want to retain their talent and grow, they must equip managers and leaders with tools to create a healthy, happy environment. When we invest in people, they feel valued, and valued people return the favour. Leadership development is a brilliant win-win that moves your organization forward from a grassroots level.
— Jacquie Surgenor Gaglione

What People are Saying

  • “I want to thank you for helping me develop the skills that helped me land a leadership position with CompuVision. After completing CompuLeads I feel I am better prepared to transition into an official leadership role and I am very grateful for your teachings, guidance and reading suggestions. The time you spent researching and developing this course captured the fundamental skills required to lead a team and it solidified my decision to pursuit a people leader role. Thank you!”

    Oscar, Program Participant

  • “She is absolutely fantastic at everything she does, is exceptional in the area of DISC profiling, and I must give her credit for literally saving our Board from imploding when it first needed to conduct its Board meetings online because of the pandemic. New and old Directors were struggling to ‘connect’ and build relationship with each other in the virtual environment, and as soon as everyone had a better understanding of each other’s needs in terms of communications, the bonds and trust started to form.”

    Wendy Keiver, Executive Director
    Alberta School Councils’ Association

  • “Jacquie has been instrumental in our corporate leadership development efforts. Her expertise has enabled us to build a truly unique program,offering growth opportunities to anyone interested in leadership. Her background in education and passion for building leaders is a wonderful combination.”

    David Bridges
    President, VC3

Free Resources


A free toolbox with downloadable PDF Resources, videos and curated blog posts.

Blog title graphic

Read articles about leadership topics and learn tangible tips for upping your leadership game.

Resource page graphic

Overwhelmed looking at the list of leadership books? I share my favorite resources & book reviews for every leadership book I read.

A weekly show that delivers concise, actionable insights on effective leadership.

Questions?

No problem - check out my answers.

  • I'll help you. I will listen to your challenges and then we will sort out a solution together. I have tons of flexibility to create a program that will work for you. I have several options and I can adapt them too.

  • You start with what you can do. I understand the challenges small organizations face, so I try to design programs that work for you. Maybe you send one person at a time, or we do shorter trainings spaced out.

  • Understanding my DISC profile (and recognizing others) has given me incredible understanding of why I am excited to do some things and why I avoid others. I am better able to communicate with others and not get caught up in personalities.

    I think everyone should go through DISC training, but understand it might take others a bit longer to believe me.

  • Let's talk about what small steps you can take and how to build a bigger plan. You don't have to do all or nothing. Let's sort out a way to do something. I am creating programs that I offer multiple times so you can send one person at a time, or we'll do shorter trainings spaced out. We can also design a longer program that will qualify for the Canada-Alberta Job Grant where the government will pay 2/3 of the cost.

  • You bet. I focus on teaching leadership skills and building strong teams, however, I also do non-profit governance board evaluations, leadership coaching and work with individuals and organizations to identify and define their core values. I do this work with select organizations, so let me know if you are interested and we can talk about whether we are a match.