Leadership & Life Essentials

A Radio Show

A weekly show that delivers concise, actionable insights on effective leadership

Listen

Current Episode:

Sound Sugar Radio

Monday - Friday @ 11:00 am

(repeats approximately every 90 minutes)

Past Episodes:

Apple Podcast

Spotify

(or listen from the show page)

Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 19: Beyond SMART Goals: A Reflective Approach to Achieving More

Goal-setting isn’t just about creating SMART objectives—it’s about reflecting, adapting, and celebrating along the way. In this episode, we’ll explore how to break down big goals, embrace setbacks as learning opportunities, and align your goals with what truly matters. Whether you call them resolutions, intentions, or aspirations, let’s make them work for you this year!

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 18: The Case for Quiet Leadership: The Power of Listening

Quiet leadership isn’t about saying less—it’s about hearing more. By stepping back and creating space for others to contribute, we empower our teams, foster innovation, and build trust. Take a small step today toward listening more intentionally, and you’ll be surprised by the impact it has—not just on your leadership, but on your entire organization.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 17: Under Pressure: Navigating DISC Styles in Stressful Situations

Under pressure, we often revert to our natural DISC style, which can unintentionally create challenges in communication and teamwork. By understanding how each style reacts under stress—both in ourselves and others—we can improve relationships, build empathy, and foster more effective collaboration. Awareness is the first step toward adapting our behavior and strengthening connections in any environment.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 16: Leadership and Life Bookshelf: Radical Candor – the Art of Giving and Receiving Feedback

Radical Candor by Kim Scott provides a powerful framework for giving effective feedback by balancing care personally and challenging directly. Through engaging stories and practical advice, the book helps leaders build trust, improve team dynamics, and foster growth. It’s a must-read for anyone looking to master the art of meaningful communication and guidance.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 15: Speak Their Language: Using DISC to Communicate with Impact

Effective communication requires adapting your approach to each DISC style. Avoid overwhelming Ds with details, skipping rapport with Is, rushing decisions with Ss, or being imprecise with Cs. By understanding these pitfalls, you can foster better connections and achieve more successful outcomes.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 14: Reflect to Lead: Unlocking Growth Through Consistent Self-Awareness

Reflective practice is a powerful tool for leaders, enabling them to learn, grow, and make better decisions. By setting aside regular time for self-assessment, leaders can celebrate successes, identify areas for improvement, and strengthen team relationships. Start small—consistent reflection builds resilience, deepens self-awareness, and fosters lasting growth.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 13: Feedback that Fuels Growth: Tailoring Your Approach for Maximum Impact

Effective feedback can be a game-changer for growth, but tailoring it to fit each team member’s unique style is key. Learn how to give feedback that resonates by understanding different personality types, creating a safe space for improvement, and transforming critiques into actionable insights. This episode explores practical steps to make your feedback meaningful and impactful.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 12: Mastering the Art of Delegation: Empower Your Team and Reclaim Your Time

Discover the keys to effective delegation, why it’s a critical skill for leaders, and how to overcome common obstacles that hold people back. Learn practical tips for delegating successfully, empowering your team, and freeing up your time to focus on what truly matters. Get ready to elevate both your leadership and your team’s potential.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 11: Leadership and Life Bookshelf: The Five Dysfunctions of a Team

Discover how to overcome common barriers to teamwork with insights from Patrick Lencioni's The Five Dysfunctions of a Team. This episode unpacks the essential elements that build a cohesive, results-driven team, offering practical tips for cultivating trust, accountability, and commitment. Tune in for a roadmap to help any team work better together.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 10: Beyond One-Size-Fits-All: Using DISC to Strengthen Your Leadership Approach

Discover how to tailor your management style using DISC insights! Learn practical ways to bring out the best in each personality type—Dominant, Influence, Steadiness, and Conscientiousness—by understanding their strengths and what they need from you as a leader. Build stronger, more effective teams with these actionable tips on communication and motivation.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 9: Tackle Your Tasks: A Simple Guide to Prioritizing with the Eisenhower Box

Dive into the Eisenhower Box, a powerful prioritization tool that helps you focus on what truly matters. Learn how to categorize tasks into four key quadrants—urgent, important, delegate, and delete—to reclaim your time and reduce stress. With practical examples and actionable tips, this episode is your guide to staying organized and productive!

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 8: Building Strong Leadership: Essential Habits for Lasting Impact

Explore key habits that successful leaders cultivate to enhance both their personal and professional lives. From planning and reflection to setting boundaries and building support networks, we dive into practical strategies that foster growth, productivity, and balance. Discover actionable steps to integrate these habits into your daily routines and elevate your leadership practice.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 7: The Leadership Toolkit - Essential Skills for Leading with Purpose and Impact

Explore the foundational skills every leader needs to succeed. From identifying core values and fostering strong relationships to developing a growth mindset and navigating difficult conversations, this episode provides actionable insights to help leaders empower their teams, listen effectively, and lead with integrity. Tune in for practical tips and real-world strategies to elevate your leadership game.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 6: Trust, Technique, and Teamwork: Coaching for Success without Yelling

Explore the role of trust in coaching and how effective coaches motivate their teams without resorting to yelling. Through real-life stories and practical tips, we’ll discuss how to build stronger teams by focusing on positive reinforcement, fostering teamwork, and making meaningful corrections.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 5: Unlocking Communication: An Overview of the DISC Model

Explore the DISC model and its four core styles—Dominant, Influence, Steadiness, and Conscientiousness. Discover how understanding these styles can enhance communication and improve your interactions both personally and professionally. Practical tips for recognizing and adapting to different DISC styles will also be provided to help foster better relationships and effective teamwork.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 4: Small Steps, Big Impact: The Power of Consistency Over Intensity

Explore the power of small, consistent actions over time, drawing from James Clear's Atomic Habits. This episode covers the impact of 1% improvements, how habits compound to create lasting change, and why consistency often outweighs intensity. Discover how simple, sustainable steps lead to significant growth.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 3: Rock Stars vs Superstars: Tailoring Your Leadership Approach

Kim Scott's concepts of Rock Stars and Superstars highlight the value of recognizing different growth trajectories within a team. Rock Stars provide stability and consistent excellence, while Superstars drive change and seek new challenges. Effective leadership involves understanding and supporting both, ensuring that each team member thrives in a role that suits their ambitions and strengths. Balancing these dynamics is key to building a resilient and high-performing team.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 2: Clear the Clutter - The Power of Clarity Breaks

Clarity breaks are essential for leaders, offering dedicated time away from daily tasks to think, reflect, and gain perspective. These breaks enhance decision-making, creativity, and focus while reducing stress. By scheduling regular clarity breaks in a distraction-free environment, leaders can transition from merely managing tasks to strategically improving their business and personal effectiveness.

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