Blog Posts

Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Who Are You Influencing?

Do you remember a time when you smiled at someone, and they smiled back? When someone gave you a compliment? When someone paid for your coffee in a drive through lane?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Do You Really Wish You Could Just Say No?

When someone asks you to commit to a project, volunteer with a group or attend a meeting, is your default answer, “yes”? Or are you able to reflect and give a firm “no”? Or do you say yes, but wish you said no?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

The Overwhelm Sucks ...

Are you someone who completes your work early and doesn’t stress about quickly approaching deadlines? Or do you find yourself sliding into home as the catcher swings his glove above you and just get it done in the nick of time?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Go Hard or Go Home!

Go Hard or Go Home!
It’s All or Nothing!
No Pain, No Gain!

I’m not sure when I first heard these phrases, but I somehow never thought to question them.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Do You Love a Good System?

I love a good system.

Love might be overstating it, but upon further reflection, I really don’t think so.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Key Leadership Skills

What makes a great leader? That’s the million dollar question without a clear-cut, simple, do this and you’ll rock answer. Ask a group of people and you are likely to get a ton of different answers, but I do think there are a few core skills that great leaders have in common.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Rockstar or Super Star?

Are you a rockstar or a super star? Or do you know? What about for those on your team?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Calm, Controlled, Conscientious ...

C-styles are analytical, systematic, and thorough. They represent just under ¼ of the Canadian population and their focus on details means they tend to produce high-quality work.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Are You Scared of Failing?

Fail better? I’d never heard that phrase before I first read about it in Michael Bungay Stanier’s book: The Coaching Habit. But as I read it, I put stars beside it and made a note to reflect on it, and it’s been swirling around my brain for the past few months.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Strong, Stable, Supportive ...

S-styles are strong, stable and supportive. They represent about 1/3 of the Canadian population and their strong sense of team and stable nature contribute to cohesive teams.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

What Do You Need?

Years ago, a student walked into my classroom. He was visibly upset and started rambling at me. I knew he was trying to tell me something, but I had no idea what exactly he was trying to get across.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Influential, Interesting, Inspiring ...

I-styles are influential, interesting, and inspiring. They represent just over 1/3 of the Canadian population and their enthusiasm and energy plan an important role on our teams. They are focused on people and emotions and can drive our C or D styles crazy.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Make the Moment Count

Last month, my husband and I went out to dinner to celebrate our anniversary. The server asked if we were celebrating anything special and I replied, “Our 21st Anniversary.” She smiled and I don’t even remember what happened next, but I remember thinking it was like when they ask you if you found everything you were looking for at the checkout, but aren’t really interested in the answer as whenever I’d say “no” they would look at me and not know what to say.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Dominant, Direct, Decisive ...

D-styles are dominant, direct and decisive. While they represent less than 10% of the Canadian population, they play an essential role on our teams. D-styles often get a bad rap as they are focused on results and their directness can be taken as anger or frustration.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Do You "Get" Other People?

Has anyone’s style just grated on your nerves, but you didn’t know why? Perhaps someone sent you a long email and you just want them to get to the point. Maybe you are worried a colleague is mad at you because they were loud and assertive in the meeting you just left.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

All the Great Ideas ...

I often read books for a specific purpose when I want to learn more about a topic so I can teach, but as I started reading more regularly (resulting in greater quantity), I started wondering, “Am I implementing any of the ideas from these books or am I just reading them and then putting them on my shelf?”

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Be a Leader!

I’m often asked how to become a leader. It’s a huge question without a straight-forward, linear, follow these steps answer. But there are key skills and concepts which I believe contribute to being an effective leader.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Do You Know Your Values?

For years, I’ve known about the importance of values. I had a loose idea of mine swirling around in my head, but I hadn’t clearly defined them. A couple of years ago, I spent time narrowing them down, and digging in so I could articulate them.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Right Brain Creativity & Idle Boredom

I was reading a book the other night: The 4% Fix and came across this passage:

“Have you ever had a brilliant idea or solved what felt like an unsolvable problem in the shower, or just before falling asleep, or maybe when you’re sitting alone in nature? The quietness and stillness of your mind during these types of activities allow for thought processes that couldn’t get through the noise before.” (Karma Brown pp. 195-6)

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Do You Own Your Task List?

Are you a slave to your to do list? It is easy to get caught up in the list of tasks we need to accomplish, but are they the right tasks?

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