Crucial Conversations

 

Make it stand out

Patterson, Grenny, McMillan & Switzer observed people who seem to navigate crucial conversations with skill and determined that they had a specific skillset which they used to create a model. They lay out not only general skills or principles, but also specific checklists, mnemonics and questions you can draw on to provide structure and support for having those crucial conversations.

Book Review

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Jacquie Surgenor Gaglione

A teacher at heart, Jacquie wants to rid the world of ineffective leaders and weak teams. She believes in the power of non-profits and small businesses to change the world.

https://www.leadershipandlife.ca
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Emotional Intelligence 2.0

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Daring Greatly