Episode 16: Leadership and Life Bookshelf: Radical Candor – the Art of Giving and Receiving Feedback

 

Episode 16

Leadership and Life Bookshelf: Radical Candor – the Art of Giving and Receiving Feedback

Episode Summary

Radical Candor by Kim Scott provides a powerful framework for giving effective feedback by balancing care personally and challenging directly. Through engaging stories and practical advice, the book helps leaders build trust, improve team dynamics, and foster growth. It’s a must-read for anyone looking to master the art of meaningful communication and guidance.

Key Points:

  • Balance Care Personally and Challenge Directly: Effective feedback combines genuine care for individuals with the courage to address challenges openly and honestly.

  • Avoid Common Pitfalls: Ruinous Empathy, Manipulative Insincerity, and Obnoxious Aggression undermine trust and growth—Radical Candor strikes the right balance.

  • Practice and Model Radical Candor: Start small, focus on behavior (not personality), and encourage a culture of open, reciprocal feedback within your team.

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About Jacquie:

Jacquie is the founder of Leadership and Life by Kayric Inc, where she blends the best of teaching, leadership, and the occasional The West Wing reference to help non-profits and small business build strong leaders and healthy teams. Utilizing DISC and The Five Behaviours of a Cohesive team, combined with teaching knowledge and experience, Jacquie strives to empower leaders with the skills no one taught them and to create teams who want to work together.

Formerly a junior high teacher (who loves teenagers), Jacquie brings a decade of classroom wisdom, ten years corporate training experience, a growth mindset, and a sprinkle of mild rebellion to her dynamic approach.

In her free time, Jacquie channels her passion for community improvement by volunteering with school councils, serving on non-profit boards, and generally finding ways to make her corner of the world a better place. You can also find her on the side of a soccer pitch, at Remedy Café or in her scrapbook room.

Contact Jacquie

 
Jacquie Surgenor Gaglione

A teacher at heart, Jacquie wants to rid the world of ineffective leaders and weak teams. She believes in the power of non-profits and small businesses to change the world.

https://www.leadershipandlife.ca
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Episode 15: Speak Their Language: Using DISC to Communicate with Impact