Episode 87: Lost in Translation: Why Your Feedback Isn’t Landing

 

Episode 87

Lost in Translation: Why Your Feedback Isn’t Landing

Episode Summary

Most leaders assume when feedback misses, it’s a content problem — the wrong words, the wrong timing, not enough examples. Your DISC style shapes how you naturally deliver feedback, and without realizing it, you’re probably giving it the way you’d want to receive it — not the way the person across from you actually needs to hear it. The Platinum Rule fixes that.

Key Points:

  • Your DISC style is your default feedback style — and most leaders don’t realize their natural approach works well for people wired like them, and misses the mark for everyone else.

  • Each DISC style has a genuine strength in how it delivers feedback, and a blind spot that can get in the way of the message actually landing.

  • Adapting to the person across from you doesn’t require overhauling how you communicate — it requires one intentional shift based on who’s in the room.

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About Jacquie:

Jacquie is the founder of Leadership and Life by Kayric Inc, where she blends the best of teaching, leadership, and the occasional The West Wing reference to help non-profits and small business build strong leaders and healthy teams. Utilizing DISC and The Five Behaviours of a Cohesive team, combined with teaching knowledge and experience, Jacquie strives to empower leaders with the skills no one taught them and to create teams who want to work together.

Formerly a junior high teacher (who loves teenagers), Jacquie brings a decade of classroom wisdom, ten years corporate training experience, a growth mindset, and a sprinkle of mild rebellion to her dynamic approach.

In her free time, Jacquie channels her passion for community improvement by volunteering with school councils, serving on non-profit boards, and generally finding ways to make her corner of the world a better place. You can also find her on the side of a soccer pitch, at Remedy Café or in her scrapbook room.

Contact Jacquie

 
Jacquie Surgenor Gaglione

A teacher at heart, Jacquie wants to rid the world of ineffective leaders and weak teams. She believes in the power of non-profits and small businesses to change the world.

https://www.leadershipandlife.ca
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Episode 86: Lead the Individual: Why One-Size-Fits-All Leadership is Failing Your Team