Episode 72: Navigating Difficult Conversations: Practical Strategies for When You Need to Speak Up

 

Episode 72

Navigating Difficult Conversations: Practical Strategies for When You Need to Speak Up

Episode Summary

Most of us dread difficult conversations but were never taught how to navigate them. Explore why these talks feel so uncomfortable—from our brain's fight-or-flight response to relationship fears—and learn nine practical strategies for when you need to initiate a tough conversation. These tools will help you approach difficult conversations with more confidence and skill.

Key Points:

  • Our brains perceive difficult conversations as threats, triggering fight-or-flight responses that make us literally less smart when stressed

  • Leading with positive intent and focusing on behaviors rather than character helps preserve relationships during tough talks

  • Starting with the end in mind—knowing what success looks like—helps you frame and navigate the conversation effectively

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About Jacquie:

Jacquie is the founder of Leadership and Life by Kayric Inc, where she blends the best of teaching, leadership, and the occasional The West Wing reference to help non-profits and small business build strong leaders and healthy teams. Utilizing DISC and The Five Behaviours of a Cohesive team, combined with teaching knowledge and experience, Jacquie strives to empower leaders with the skills no one taught them and to create teams who want to work together.

Formerly a junior high teacher (who loves teenagers), Jacquie brings a decade of classroom wisdom, ten years corporate training experience, a growth mindset, and a sprinkle of mild rebellion to her dynamic approach.

In her free time, Jacquie channels her passion for community improvement by volunteering with school councils, serving on non-profit boards, and generally finding ways to make her corner of the world a better place. You can also find her on the side of a soccer pitch, at Remedy Café or in her scrapbook room.

Contact Jacquie

 
Jacquie Surgenor Gaglione

A teacher at heart, Jacquie wants to rid the world of ineffective leaders and weak teams. She believes in the power of non-profits and small businesses to change the world.

https://www.leadershipandlife.ca
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Episode 71: When Trust Breaks Down: The Hidden Impact of Negativity on Teams