Leadership & Life Essentials

A Radio Show

A weekly show that delivers concise, actionable insights on effective leadership

Listen

Current Episode:

Sound Sugar Radio

Monday - Friday @ 11:00 am

(repeats approximately every 90 minutes)

Past Episodes:

Apple Podcast

Spotify

(or listen from the show page)

Sound Sugar Radio
Listen on apple podcasts
listen on spotify
Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 57: Leading Through Change: One Size Doesn't Fit All

Leading through change is tough, especially when we default to leading the way we want to be led. People respond to change differently - from Change Seekers to Change Resistors - and success comes from recognizing where your team falls on that spectrum. Learn three practical tips for tailoring your approach to meet people where they are.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 56: The Trust Equation: Why Leaders Get It Wrong

Most leaders fundamentally misunderstand how trust works, confusing transparency with oversharing and promises with reliability. Real trust follows the equation: Competence + Character + Care = Trust, built through small consistent actions rather than grand gestures. The biggest trust-killers are leading with credentials instead of connection, making promises about things you can't control, and assuming trust transfers from previous relationships.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 27: The Trust Factor: Building Stronger Teams & Relationships

Trust is the foundation of every great team, but it doesn’t happen by accident. Explore how to build, maintain, and rebuild trust—whether in leadership, teams, or personal relationships. Tune in for practical strategies and real-world insights to strengthen trust in your workplace and beyond.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 11: Leadership and Life Bookshelf: The Five Dysfunctions of a Team

Discover how to overcome common barriers to teamwork with insights from Patrick Lencioni's The Five Dysfunctions of a Team. This episode unpacks the essential elements that build a cohesive, results-driven team, offering practical tips for cultivating trust, accountability, and commitment. Tune in for a roadmap to help any team work better together.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Episode 6: Trust, Technique, and Teamwork: Coaching for Success without Yelling

Explore the role of trust in coaching and how effective coaches motivate their teams without resorting to yelling. Through real-life stories and practical tips, we’ll discuss how to build stronger teams by focusing on positive reinforcement, fostering teamwork, and making meaningful corrections.

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