Blog Posts

Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

The Hidden Key to Thriving Teams: How Trust Unlocks Team Potential

Psychological safety isn’t just a leadership trend; it’s a crucial foundation for a thriving workplace. While physical safety rightly garners attention—through measures like secured doors, surveillance, and visitor protocols—these efforts overlook a deeper need: the psychological safety of employees.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Mastering Leadership

Have you just been promoted into a leadership position and don’t know where to start? Or perhaps you’ve been at it awhile, but want to improve your skills. There are many things effective leaders have adopted as part of their practice:

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Change the World: Build a Strong Non-Profit Board

I have spent years working on and with volunteer boards which are the epitome of a high-turnover team. Faced with annual elections which result in new directors, boards face a unique challenge of creating a cohesive team quickly, knowing they face a yearly cycle of change.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

The Five Dysfunctions of a Team

Patrick Lenioni’s flagship book, The Five Dysfunctions of a Team, should be required reading for every leader and team member.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

We are in a Leadership Crisis.

We are in a leadership crisis.

I say this often (and I truly believe it). But why? How did we get here?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

The Small Things Matter

Have you ever been on a great team? One where you had each others’ backs and you got each other. You may have rocked a project and probably had a great time doing it?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Who Are You Influencing?

Do you remember a time when you smiled at someone, and they smiled back? When someone gave you a compliment? When someone paid for your coffee in a drive through lane?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

The Overwhelm Sucks ...

Are you someone who completes your work early and doesn’t stress about quickly approaching deadlines? Or do you find yourself sliding into home as the catcher swings his glove above you and just get it done in the nick of time?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Go Hard or Go Home!

Go Hard or Go Home!
It’s All or Nothing!
No Pain, No Gain!

I’m not sure when I first heard these phrases, but I somehow never thought to question them.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Rockstar or Super Star?

Are you a rockstar or a super star? Or do you know? What about for those on your team?

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