Influence Over Authority: Lead From Where You Are

 
A photo of a path through a wooded area with the title: Influence Over Authority: Lead From Where You Are

While leadership and management are used interchangeably, they are in fact different. I often hear, “I’m not the manager - I can’t do anything.”

But here’s the truth: regardless of whether you manage others, you can be a leader.  

Everyone is a leader.

Robin Sharma, author of The Leader Who Had No Title, writes:

You need no title to be a leader. You just need to be a human being who wants to make a positive impact and influence others by the example you set.
— Robin Sharma

Leadership isn’t about position—it’s about action. And when more people show up as leaders, teams thrive.

Leadership vs Management

The difference between leadership and management comes down to influence vs. authority.

Leadership is about setting a vision, inspiring people, and driving change. Leaders focus on the big picture, foster innovation, and influence others to work toward a shared goal. Leadership is not about a title—it’s about behaviour and mindset.

Management, on the other hand, is about process. Managers ensure that day-to-day operations run smoothly and that organizational goals are met. They set priorities, allocate resources, and keep teams on track. Managers typically lead through formal authority—they're responsible for those who report to them.

Leadership is no longer about your position. It’s now more about your passion for excellence and making a difference. You can lead without a title.
— Robin Sharma

In other words, your job title doesn't determine your ability to lead—your actions do.

Leadership can (and should) come from every level of an organization. In fact, developing leaders—even those who don’t want to manage—strengthens your entire team.

John Maxwell’s 5 Levels of Leadership offers a powerful framework to understand this. He outlines five reasons people follow a leader:

  1. Position – People follow because they have to. This is leadership by job title alone.

  2. Permission – People follow because they want to. This level is built on relationships and trust.

  3. Production – People follow because of what the leader gets done. Results create influence.

  4. People Development – People follow because of what the leader has done for them. At this level, leaders invest in growing others.

  5. Pinnacle – People follow because of who the leader is and what they represent. This is legacy-level leadership.

The first level relies on authority—but the next four are all about influence, relationship, and impact. That’s the kind of leadership anyone can grow into, regardless of their title.

Key Leadership Skills

You don’t need a title to lead—but you do need to show up with intention. Leadership is about how you behave, not where you sit on the org chart. Here are five core behaviours that help you lead from any role:

Take Initiative

Leaders don’t wait to be told what to do—they step up when they see a gap. Taking initiative might mean offering to help with a project, proposing a new idea, or simply noticing what needs to be done and doing it. It’s about being proactive, not passive.

Build Relationships

Trust is the foundation of leadership, and strong relationships are how trust is built. Take time to connect with others, listen well, and show that you care about the people you work with. People are more likely to follow those they respect and feel respected by.

Communicate Effectively

Leaders communicate clearly, consistently, and with intention. This means listening more than you speak, asking thoughtful questions, and ensuring that your message is understood. Good communication creates alignment and prevents unnecessary conflict or confusion.

Support and Encourage Others

Great leaders lift others up. Whether it’s recognizing someone’s effort, offering help when a teammate is overwhelmed, or celebrating wins (big or small), encouragement creates a more engaged, motivated team. Leadership is never just about you—it’s about the people around you.

Solve Problems

Don’t just spot problems—bring solutions. Whether you're anticipating a potential issue or helping the team work through a challenge, problem-solving shows leadership in action. It proves you’re thinking critically, strategically, and as part of a bigger picture.

How to Build Credibility and Trust

Leadership without authority only works when people trust you. Credibility isn’t something you’re given—it’s something you earn over time through consistent actions and character. Here are five ways to build that trust:

Act with Integrity

Say what you mean and do what you say. Integrity is about being honest, keeping your word, and standing by your values—even when it’s inconvenient. When people know they can count on you to be truthful and fair, trust grows.

Be Consistent

Trust is built through repeated experience. Show up with a steady attitude, follow through on your commitments, and be dependable in how you treat others. Inconsistent behavior creates doubt, while consistency creates confidence.

Show Competence and Reliability

Do your job well. People trust leaders who are capable and dependable. You don’t have to be perfect, but you do need to show that you care about doing quality work and that others can rely on you to follow through.

Demonstrate Empathy and Emotional Intelligence

Strong leaders are aware of how their actions affect others. Pay attention to what people are going through, ask how you can support them, and respond with understanding. This kind of emotional awareness builds deeper relationships and stronger teams.

Offer Help (Without Being Asked)

Look for opportunities to support others—not for recognition, but because it’s the right thing to do. When people see that you’re generous with your time, knowledge, or support, they begin to trust your intentions as well as your abilities.

Case Studies

Case Study 1: Volunteer Leadership

One example of leading without a title comes from someone deeply involved as a volunteer. They chaired several different committees and groups, bringing together people from diverse backgrounds and perspectives. They organized meetings, created agendas and supported other volunteers. They were often tapped for their knowledge and background, and had to solve numerous problems.

While they held no formal authority, their ability to communicate clearly, build relationships, and follow through made them a respected leader.

Case Study 2: Professional Leadership

In a professional setting, an employee served as a leader without formally managing people. Their expertise was respected and leveraged to develop and implement initiatives and programs which positively impacted the culture of the organization. Their knowledge and background made them a respected person in the organization; one from whom others would often seek input and advice. While holding no formal authority, they were still considered a leader in the organization.

Their leadership came not from hierarchy, but from trust, credibility, and results. They earned respect by listening well, taking initiative, and consistently delivering value—proving that leadership isn’t about position. It’s about behavior.

Practical Tips

5 ways to lead this week without being the boss:

  • Volunteer for projects you are passionate about

  • Share knowledge and expertise generously

  • Celebrate wins and recognize others

  • Model a positive attitude and work ethic

  • Live your (and the organization’s) values

What’s Next

 

 
Jacquie Surgenor Gaglione

A teacher at heart, Jacquie wants to rid the world of ineffective leaders and weak teams. She believes in the power of non-profits and small businesses to change the world.

https://www.leadershipandlife.ca
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