Blog Posts

Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

DISC Doesn't Belong in a Drawer

“Nobody puts Baby in the corner.” Patrick Swayze/Dirty Dancing. That quote always makes me smile, and it make me think about what most people might do with their DISC report after their initial training: put it in a drawer. DISC doesn’t belong in a drawer.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Are you a Master of Meetings?

Have you ever walked out of a meeting and thought, “What a waste of time?

I hear that often and when I dig in deeper, I have discovered that there are a ton of reasons why people think meetings suck.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

We are in a Leadership Crisis.

We are in a leadership crisis.

I say this often (and I truly believe it). But why? How did we get here?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

How Do I Build a Strong Team?

Why does it matter if my team is strong? I have lots of high achieving people on my team.

Does this sound familiar? Ever heard anyone say that?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Do You Know it All?

Have you ever been asked a question and you didn’t know the answer? Probably, most of us have experienced that situation. How we respond, though, varies.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

The Small Things Matter

Have you ever been on a great team? One where you had each others’ backs and you got each other. You may have rocked a project and probably had a great time doing it?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

I Don’t React Well When Things Go Off Plan ...

Last week, I was setting up my Facebook Live and the tech wouldn’t work. I kept trying to click through the options and it kept stalling and I was stuck. I skipped one week and in that time Facebook changed the interface. I didn’t know if I was doing something wrong, or if the issues were on their end, but I just felt the anxiety and stress creep up as 8:30 am came and then passed

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Who Are You Influencing?

Do you remember a time when you smiled at someone, and they smiled back? When someone gave you a compliment? When someone paid for your coffee in a drive through lane?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Do You Really Wish You Could Just Say No?

When someone asks you to commit to a project, volunteer with a group or attend a meeting, is your default answer, “yes”? Or are you able to reflect and give a firm “no”? Or do you say yes, but wish you said no?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

The Overwhelm Sucks ...

Are you someone who completes your work early and doesn’t stress about quickly approaching deadlines? Or do you find yourself sliding into home as the catcher swings his glove above you and just get it done in the nick of time?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Go Hard or Go Home!

Go Hard or Go Home!
It’s All or Nothing!
No Pain, No Gain!

I’m not sure when I first heard these phrases, but I somehow never thought to question them.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Do You Love a Good System?

I love a good system.

Love might be overstating it, but upon further reflection, I really don’t think so.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Key Leadership Skills

What makes a great leader? That’s the million dollar question without a clear-cut, simple, do this and you’ll rock answer. Ask a group of people and you are likely to get a ton of different answers, but I do think there are a few core skills that great leaders have in common.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Rockstar or Super Star?

Are you a rockstar or a super star? Or do you know? What about for those on your team?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Calm, Controlled, Conscientious ...

C-styles are analytical, systematic, and thorough. They represent just under ¼ of the Canadian population and their focus on details means they tend to produce high-quality work.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Are You Scared of Failing?

Fail better? I’d never heard that phrase before I first read about it in Michael Bungay Stanier’s book: The Coaching Habit. But as I read it, I put stars beside it and made a note to reflect on it, and it’s been swirling around my brain for the past few months.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Strong, Stable, Supportive ...

S-styles are strong, stable and supportive. They represent about 1/3 of the Canadian population and their strong sense of team and stable nature contribute to cohesive teams.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

What Do You Need?

Years ago, a student walked into my classroom. He was visibly upset and started rambling at me. I knew he was trying to tell me something, but I had no idea what exactly he was trying to get across.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Influential, Interesting, Inspiring ...

I-styles are influential, interesting, and inspiring. They represent just over 1/3 of the Canadian population and their enthusiasm and energy plan an important role on our teams. They are focused on people and emotions and can drive our C or D styles crazy.

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