Blog Posts

Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Improved Communication Awaits You

I love sharing stories of how DISC has helped people communicate better. Sometimes, we naturally adapt our communication to help the message land better, but DISC gives you a framework for how to do it consciously.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

What Leadership Myths Are You Falling For?

As you reflect on leadership, do you believe any of these to be true?

·         You are either born a leader, or not?

·         You are a leader or a follower?

·         There is a right way to be a leader?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

The Cost of Not Developing Leaders

One of the excuses I hear often from organizations is that they can’t afford to invest in leadership training, but I want to challenge that statement.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Common Leadership Mistakes

Are you a leader?

Do you know how you are doing? Do you ever ask for feedback?

Sometimes leaders feel like they are failing (and sometimes they are).

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Are you a Master of Meetings?

Have you ever walked out of a meeting and thought, “What a waste of time?

I hear that often and when I dig in deeper, I have discovered that there are a ton of reasons why people think meetings suck.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

We are in a Leadership Crisis.

We are in a leadership crisis.

I say this often (and I truly believe it). But why? How did we get here?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

How Do I Build a Strong Team?

Why does it matter if my team is strong? I have lots of high achieving people on my team.

Does this sound familiar? Ever heard anyone say that?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Do You Know it All?

Have you ever been asked a question and you didn’t know the answer? Probably, most of us have experienced that situation. How we respond, though, varies.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

The Small Things Matter

Have you ever been on a great team? One where you had each others’ backs and you got each other. You may have rocked a project and probably had a great time doing it?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Who Are You Influencing?

Do you remember a time when you smiled at someone, and they smiled back? When someone gave you a compliment? When someone paid for your coffee in a drive through lane?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Do You Really Wish You Could Just Say No?

When someone asks you to commit to a project, volunteer with a group or attend a meeting, is your default answer, “yes”? Or are you able to reflect and give a firm “no”? Or do you say yes, but wish you said no?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

The Overwhelm Sucks ...

Are you someone who completes your work early and doesn’t stress about quickly approaching deadlines? Or do you find yourself sliding into home as the catcher swings his glove above you and just get it done in the nick of time?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Go Hard or Go Home!

Go Hard or Go Home!
It’s All or Nothing!
No Pain, No Gain!

I’m not sure when I first heard these phrases, but I somehow never thought to question them.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Do You Love a Good System?

I love a good system.

Love might be overstating it, but upon further reflection, I really don’t think so.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Key Leadership Skills

What makes a great leader? That’s the million dollar question without a clear-cut, simple, do this and you’ll rock answer. Ask a group of people and you are likely to get a ton of different answers, but I do think there are a few core skills that great leaders have in common.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Rockstar or Super Star?

Are you a rockstar or a super star? Or do you know? What about for those on your team?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Are You Scared of Failing?

Fail better? I’d never heard that phrase before I first read about it in Michael Bungay Stanier’s book: The Coaching Habit. But as I read it, I put stars beside it and made a note to reflect on it, and it’s been swirling around my brain for the past few months.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

What Do You Need?

Years ago, a student walked into my classroom. He was visibly upset and started rambling at me. I knew he was trying to tell me something, but I had no idea what exactly he was trying to get across.

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