Episode 54: From Firefighting to Leading: How Proactive Communication Changes Everything

 

Episode 54

From Firefighting to Leading: How Proactive Communication Changes Everything

Episode Summary

Reactive communication turns manageable situations into relationship-damaging crises. Leaders who communicate before problems explode build stronger trust with their teams and clients. Learn three practical strategies to shift from chasing issues to preventing them through proactive communication.

Key Points:

  1. Build communication time directly into your project plans - don't leave updates to chance

  2. Choose transparency over perfection - share what you know even if you don't have all the answers

  3. Match difficult conversations to the right communication channel - phone calls and meetings, not just email

Resources

Related Episodes

Listen

Listen on Sound Sugar Radio Monday to Friday at 11:00 am and approximately every 75-90 minutes.

Subscribe to the show on Spotify or Apple Podcasts



About Jacquie:

Jacquie is the founder of Leadership and Life by Kayric Inc, where she blends the best of teaching, leadership, and the occasional The West Wing reference to help non-profits and small business build strong leaders and healthy teams. Utilizing DISC and The Five Behaviours of a Cohesive team, combined with teaching knowledge and experience, Jacquie strives to empower leaders with the skills no one taught them and to create teams who want to work together.

Formerly a junior high teacher (who loves teenagers), Jacquie brings a decade of classroom wisdom, ten years corporate training experience, a growth mindset, and a sprinkle of mild rebellion to her dynamic approach.

In her free time, Jacquie channels her passion for community improvement by volunteering with school councils, serving on non-profit boards, and generally finding ways to make her corner of the world a better place. You can also find her on the side of a soccer pitch, at Remedy Café or in her scrapbook room.

Contact Jacquie

 
Jacquie Surgenor Gaglione

A teacher at heart, Jacquie wants to rid the world of ineffective leaders and weak teams. She believes in the power of non-profits and small businesses to change the world.

https://www.leadershipandlife.ca
Next
Next

Episode 53: Living Your Values: From Ideas to Actions