Episode 64: Effective Feedback: Three Tips that Actually Work
Episode 64
Effective Feedback: Three Tips that Actually Work
Episode Summary
Effective feedback requires three key elements: be specific by pointing to exact behaviors and telling people what TO do (not just what to stop), focus on observable actions rather than labeling someone's character, and turn feedback into a two-way conversation by asking questions and listening. These tips transform feedback from something people dread into a tool that actually helps them grow. The best leaders aren't the ones who avoid difficult conversations—they're the ones who've learned to have them in a way that builds trust and drives real change.
Key Points:
Be Specific, Not General - Point to exact moments and behaviors, and tell people what you expect them to do, not just what to avoid.
Focus on Behavior, Not the Person - Describe observable actions rather than labeling someone's character to keep them open to change instead of defensive.
Make It a Conversation, Not a Monologue - Ask questions, listen to their perspective, and engage them in problem-solving rather than just delivering criticism.
Resources
Blog Posts (see DISC page for full list of DISC blog posts):
Related Episodes
Leadership and Life Bookshelf: Crucial Conversations – How to Handle Tough Talks that Matter
From Clash to Connection: Using DISC to Navigate Conflict with Confidence
Develop People, Drive Results: Why Employee Growth Matters More than Ever
Listen
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About Jacquie:
Jacquie is the founder of Leadership and Life by Kayric Inc, where she blends the best of teaching, leadership, and the occasional The West Wing reference to help non-profits and small business build strong leaders and healthy teams. Utilizing DISC and The Five Behaviours of a Cohesive team, combined with teaching knowledge and experience, Jacquie strives to empower leaders with the skills no one taught them and to create teams who want to work together.
Formerly a junior high teacher (who loves teenagers), Jacquie brings a decade of classroom wisdom, ten years corporate training experience, a growth mindset, and a sprinkle of mild rebellion to her dynamic approach.
In her free time, Jacquie channels her passion for community improvement by volunteering with school councils, serving on non-profit boards, and generally finding ways to make her corner of the world a better place. You can also find her on the side of a soccer pitch, at Remedy Café or in her scrapbook room.
