Blog Posts

Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

How Do I Build a Strong Team?

Why does it matter if my team is strong? I have lots of high achieving people on my team.

Does this sound familiar? Ever heard anyone say that?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

The Small Things Matter

Have you ever been on a great team? One where you had each others’ backs and you got each other. You may have rocked a project and probably had a great time doing it?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Who Are You Influencing?

Do you remember a time when you smiled at someone, and they smiled back? When someone gave you a compliment? When someone paid for your coffee in a drive through lane?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Rockstar or Super Star?

Are you a rockstar or a super star? Or do you know? What about for those on your team?

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Make the Moment Count

Last month, my husband and I went out to dinner to celebrate our anniversary. The server asked if we were celebrating anything special and I replied, “Our 21st Anniversary.” She smiled and I don’t even remember what happened next, but I remember thinking it was like when they ask you if you found everything you were looking for at the checkout, but aren’t really interested in the answer as whenever I’d say “no” they would look at me and not know what to say.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Be a Leader!

I’m often asked how to become a leader. It’s a huge question without a straight-forward, linear, follow these steps answer. But there are key skills and concepts which I believe contribute to being an effective leader.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

The Happiness Advantage

I have always thought I was a fairly positive person, but about 13 years ago, someone challenged me on that belief. I asked around and a couple people reinforced that despite how I saw myself, they saw me as leaning towards the negative. It shocked me and made me really think and reflect.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Building Trust

I have read many leadership books, but I think one of my favorites is still The Five Dysfunctions of a Team by Patrick Lencioni. I have read many of his books and they’re all great, but this one distills down characteristics of great teams.

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Jacquie Surgenor Gaglione Jacquie Surgenor Gaglione

Asking for Help is a Gift.

A couple of weeks ago, I was mindlessly scrolling through my Facebook feed when a friend’s post caught my eye(I will call him, Peter - not his real name, but easier than constantly writing “my friend”).

Peter’s post read:

Ugh. Already late handing in an assignment and I just can’t get my fire lit. Help!

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