
Welcome!
I’m so glad you are here!
This free course is full of information and it’s easy to get overwhelmed, so take some time to look around first and see where you want to start (you do not need to do it in order).
There are seven sections (click on each to go directly to that section):
For each section, you have videos, blog posts and downloadable PDF resources. Some sections have radio show episodes too.
Meeting Management

When is the last time you left a meeting and said, “Wow! That was a kick ass meeting!”
Laughing yet? Don’t …
Ineffective meetings have a high price for organizations.
31 hour per month (per employee) are spent in unproductive meetings (Source)
$37 Billion in salary cost of unnecessary meetings for US businesses (Source)
Executives spent an average of 10 hours per week in meetings in the 1960s and today, that average is 23 hours per week (Source)
37% of meetings start late (Source)
The following resources will give you a checklist to help you run a successful meeting, as well as, a checklist of tips to improve engagement for virtual meetings.

Webcam to Wow
Check out this resource with 7 tips for engaged virtual meeting participation that you can share with meeting participants.

Meeting Management Checklist
This resource gives you a checklist to help you plan and execute an effective and efficient meeting.
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In today’s fast-paced landscape, virtual meetings have become a cornerstone of communication. However, effectively leading and participating in virtual meetings can present a set of unique challenges.
In today's landscape, virtual meetings have transitioned from being the exception to the norm. However, despite their prevalence, many of us may still lack the updated skillset required to effectively lead these virtual gatherings.
When is the last time you walked out of a meeting and said, “That was a kick ass meeting?”
Did you laugh out loud? Or maybe you quietly said to yourself, “never”?
Have you ever walked out of a meeting and thought, “What a waste of time?”
I hear that often and when I dig in deeper, I have discovered that there are a ton of reasons why people think meetings suck.
Videos
Core Values
“Integrity is choosing courage over comfort; choosing what is right over what is fun, fast, or easy; and choosing to practice our values rather than simply professing them.”
You know core values are critical to your organization’s success, but maybe you don’t know where to start? This checklist helps you determine if you are ready to follow the three steps to living your core values.


Values Checklist
Checklist to determine, communicate and live your core values.
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Core values have become a buzzword in corporate boardrooms—but they’re far more than that. Or at least, they should be. When done right, core values aren’t just a checkbox for HR; they are the driving force behind an organization’s culture.
Values seem to be almost a buzzword lately. I hear all the time about how important culture is, and how organizations need to have values. What I hear less, though, is how to make values a part of the culture (or rather the culture).
We hear a lot about the importance of values in a workplace, and there are many organizations who have declared their core values but are they actually part of the culture or are they just posters on the wall.
For years, I’ve known about the importance of values. I had a loose idea of mine swirling around in my head, but I hadn’t clearly defined them. A couple of years ago, I spent time narrowing them down, and digging in so I could articulate them.
Watch
Listen
Core values shouldn’t just be feel-good statements—they should shape every decision in your organization. In this episode, we’ll explore why core values often fail, how to define them in actionable terms, and what it takes to build a culture where values are lived, not just listed.
Strong Teams
Everyone wants to work on a cohesive and effective team.
“Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.”

Build a Strong Team
Resource with 5 ideas to build a strong team.
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Assembling a group of people and expecting them to behave like a high-functioning, cohesive team is unrealistic.
Yet, it’s what we do all the time.
Hybrid work environments offer significant benefits, such as the ability to attract talent beyond local geographic areas, but they also present new challenges for leaders. Managing remote and hybrid teams requires navigating complexities that many have not faced before.
Do you lead a virtual or hybrid team? Are you struggling to lead them? You aren’t alone.
I have spent years working on and with volunteer boards which are the epitome of a high-turnover team. Faced with annual elections which result in new directors, boards face a unique challenge of creating a cohesive team quickly, knowing they face a yearly cycle of change.
Patrick Lenioni’s book The Five Dysfunctions of a Team lays out an excellent framework to identify dysfunctional teams. Work on The Five Behaviours of a Cohesive Team flips those dysfunctions into the positive and gives teams a way to move forward productively.
Patrick Lenioni’s flagship book, The Five Dysfunctions of a Team, should be required reading for every leader and team member.
Why does it matter if my team is strong? I have lots of high achieving people on my team.
Does this sound familiar? Ever heard anyone say that?
Have you ever been on a great team? One where you had each others’ backs and you got each other. You may have rocked a project and probably had a great time doing it?
I have read many leadership books, but I think one of my favorites is still The Five Dysfunctions of a Team by Patrick Lencioni. I have read many of his books and they’re all great, but this one distills down characteristics of great teams.
Watch
Listen
What makes a team truly cohesive? Trust is more than a buzzword—it’s the foundation for real teamwork. Healthy conflict leads to better results, and accountability works best when it’s shared by the whole team, not just the leader.
Trust is the foundation of every great team, but it doesn’t happen by accident. Explore how to build, maintain, and rebuild trust—whether in leadership, teams, or personal relationships. Tune in for practical strategies and real-world insights to strengthen trust in your workplace and beyond.
Discover how to overcome common barriers to teamwork with insights from Patrick Lencioni's The Five Dysfunctions of a Team. This episode unpacks the essential elements that build a cohesive, results-driven team, offering practical tips for cultivating trust, accountability, and commitment. Tune in for a roadmap to help any team work better together.
Explore the role of trust in coaching and how effective coaches motivate their teams without resorting to yelling. Through real-life stories and practical tips, we’ll discuss how to build stronger teams by focusing on positive reinforcement, fostering teamwork, and making meaningful corrections.
Common Leadership Mistakes
Making mistakes is normal. Especially if you’ve never been taught leadership skills. Growing from these mistakes is what is most important.
Resources for Common Leadership Mistakes

4 resources you can use to address common leadership mistakes.
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You’ve promoted (or hired) a manager and they aren’t meeting expectations, but maybe you think it’s not that bad.
The cost of poor management, however, is higher than you might think.
Exploring the question, "What defines a great leader?" uncovers a wealth of insights, which can be daunting to sift through.
Leadership, a multifaceted realm, often lacks explicit instruction, leaving novices and those seeking skill enhancement inundated with information and advice.
Are you a leader?
Do you know how you are doing? Do you ever ask for feedback?
Sometimes leaders feel like they are failing (and sometimes they are).
Videos
Common Leadership Mistakes
Common Leadership Mistakes Resources

Task Management
We have more tasks and commitments than we have time available. We need to learn how to prioritize and how to manage our time effectively which includes knowing when to take an item off our list and when to say no.
“When everything is important, nothing is important.”

Eisenhower Box
Use this matrix to help prioritize your tasks so you focus on the right ones.
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I don’t have enough time to do everything?
How many times have you uttered these words? What about:
I feel overwhelmed?
Are you someone who completes your work early and doesn’t stress about quickly approaching deadlines? Or do you find yourself sliding into home as the catcher swings his glove above you and just get it done in the nick of time?
Are you a slave to your to do list? It is easy to get caught up in the list of tasks we need to accomplish, but are they the right tasks?
Last weekend I was feeling extremely overwhelmed. I had a to do list which seemed insurmountable, and no motivation to climb that mountain. I was coming off a busy week and had some looming deadlines which were creeping up faster than I would have liked.
Listen
Listen to these radio show episodes about task management and delegation
Watch
Feeling overwhelmed and struggling to focus? Your brain might be in overload mode, making it hard to prioritize, start tasks, or stay motivated. In this episode, we’ll break down why overwhelm happens and share simple, science-backed strategies to get unstuck and take action.
Discover the keys to effective delegation, why it’s a critical skill for leaders, and how to overcome common obstacles that hold people back. Learn practical tips for delegating successfully, empowering your team, and freeing up your time to focus on what truly matters. Get ready to elevate both your leadership and your team’s potential.
Dive into the Eisenhower Box, a powerful prioritization tool that helps you focus on what truly matters. Learn how to categorize tasks into four key quadrants—urgent, important, delegate, and delete—to reclaim your time and reduce stress. With practical examples and actionable tips, this episode is your guide to staying organized and productive!
Clarity breaks are essential for leaders, offering dedicated time away from daily tasks to think, reflect, and gain perspective. These breaks enhance decision-making, creativity, and focus while reducing stress. By scheduling regular clarity breaks in a distraction-free environment, leaders can transition from merely managing tasks to strategically improving their business and personal effectiveness.
Getting the Most Out of What You Read
How many times have you read a book, or taken a course, and you are totally pumped when you finish. You are full of amazing ideas and a bit of excitement.
Then a few days pass and the excitement and ideas subside?
And more time passes and all the ideas are still trapped on the pages of the book or workbook, or possibly in your head.
Do you take the time to track these ideas? Are they compiled somewhere? Do you refer back to them?
I’ve discovered that there is a giant disconnect between having the ideas and executing on them. The teacher in me also recognizes that we don’t really have a great way to organize them.
So, I created one! Voila, my Book Review Template (although you could use it for courses, webinars, or really anything!
Use this template to capture questions, a-has, connections and actions for any book you read.

Book Review Template
Video
Read More
I often read books for a specific purpose when I want to learn more about a topic so I can teach, but as I started reading more regularly (resulting in greater quantity), I started wondering, “Am I implementing any of the ideas from these books or am I just reading them and then putting them on my shelf?”
Read My Book Reviews
Listen to Radio Shows
Some of my favorite resources!
Why do some experiences stick with us while others disappear? The Power of Moments unpacks the elements that make certain moments unforgettable—and how we can create more of them in our work, leadership, and life.
Happiness isn’t just a result of success—it’s the key to achieving it. Drawing from The Happiness Advantage, we explore how a positive mindset boosts performance, resilience, and relationships. Learn practical strategies to rewire your brain for happiness and unlock greater success.
What does it take to be a courageous leader? Dive into Brené Brown’s Dare to Lead and explore key lessons on vulnerability, trust, and resilience. Learn how to embrace discomfort, build stronger teams, and lead with authenticity.
Dive into James Clear’s Atomic Habits, exploring how small changes can lead to remarkable personal and professional growth. Learn about the four laws of behavior change—Make it Obvious, Attractive, Easy, and Satisfying—and how to apply them to build lasting habits. Whether you’re looking to improve your leadership skills or daily routines, this episode offers practical tips to create meaningful, sustainable change.
Radical Candor by Kim Scott provides a powerful framework for giving effective feedback by balancing care personally and challenging directly. Through engaging stories and practical advice, the book helps leaders build trust, improve team dynamics, and foster growth. It’s a must-read for anyone looking to master the art of meaningful communication and guidance.
Discover how to overcome common barriers to teamwork with insights from Patrick Lencioni's The Five Dysfunctions of a Team. This episode unpacks the essential elements that build a cohesive, results-driven team, offering practical tips for cultivating trust, accountability, and commitment. Tune in for a roadmap to help any team work better together.
Understand Yourself & Others
The DISC Model
We all have innate communication and behaviour preferences. When we communicate with someone who has a similar style, it just flows and we seem to “get” each other. Unfortunately, we often work with others who have a different style which creates opportunities for conflict, hurt feelings and misunderstandings. When you understand someone else’s communication style, however, and can adjust your style to meet their needs, or conversely, hear them as they are, which can improve productivity and results, while decreasing misunderstandings and conflict. DISC gives you an excellent framework to understand how you communicate, as well as, recognize the style of those around you. Awareness of your DISC style, and the style of others, helps you build a stronger relationship, communicate effectively, and motivate them.
“Knowing yourself is the beginning of all wisdom.”
Understanding Yourself & Others is a 3 video series that is supported by a workbook.
Additionally, there are many curated blog posts about the DISC model and how to use it.

DISC Workbook
Use this workbook as you watch the three video series.
Watch
Read More
A high-performing team isn’t just a collection of talented individuals; it’s a group that understands, trust and complements each other.
Whether you're leading a team or part of one, the truth is the same: your success depends on the people around you.
I was first exposed to DISC in 2016 and remember taking some basic training and thinking it wasn’t really helpful. My husband did an assessment as well, and we came back as the same style …
No one likes conflict, or do they?
While many people are conflict adverse, some people actually do enjoy it. I’ve heard people tell me:
Do you ever feel like you are fighting against yourself; like you are trying to adapt to a system or process that just isn’t working?
I love sharing stories of how DISC has helped people communicate better. Sometimes, we naturally adapt our communication to help the message land better, but DISC gives you a framework for how to do it consciously.
I have spent years working on and with volunteer boards which are the epitome of a high-turnover team. Faced with annual elections which result in new directors, boards face a unique challenge of creating a cohesive team quickly, knowing they face a yearly cycle of change.
Have you ever felt like you were speaking a different language than someone else? You understand the words, but don’t get what they are saying? Or maybe, their actions and how they act seems foreign to you?
“Nobody puts Baby in the corner.” Patrick Swayze/Dirty Dancing. That quote always makes me smile, and it make me think about what most people might do with their DISC report after their initial training: put it in a drawer. DISC doesn’t belong in a drawer.
Last week, I was setting up my Facebook Live and the tech wouldn’t work. I kept trying to click through the options and it kept stalling and I was stuck. I skipped one week and in that time Facebook changed the interface. I didn’t know if I was doing something wrong, or if the issues were on their end, but I just felt the anxiety and stress creep up as 8:30 am came and then passed
C-styles are analytical, systematic, and thorough. They represent just under ¼ of the Canadian population and their focus on details means they tend to produce high-quality work.
S-styles are strong, stable and supportive. They represent about 1/3 of the Canadian population and their strong sense of team and stable nature contribute to cohesive teams.
I-styles are influential, interesting, and inspiring. They represent just over 1/3 of the Canadian population and their enthusiasm and energy plan an important role on our teams. They are focused on people and emotions and can drive our C or D styles crazy.
D-styles are dominant, direct and decisive. While they represent less than 10% of the Canadian population, they play an essential role on our teams. D-styles often get a bad rap as they are focused on results and their directness can be taken as anger or frustration.
Has anyone’s style just grated on your nerves, but you didn’t know why? Perhaps someone sent you a long email and you just want them to get to the point. Maybe you are worried a colleague is mad at you because they were loud and assertive in the meeting you just left.
Listen to these Radio Show Episodes
High-performing teams aren’t built on skills alone—they’re built on trust, communication, and understanding. DISC is a powerful tool that helps teams work better together by aligning strengths, improving communication, and building real trust.
Conflict is part of every team—but it doesn’t have to derail progress. Explore how each DISC style experiences and responds to conflict. Learn simple, practical strategies to reduce tension and build stronger working relationships.
Ever feel like you're speaking a different language at work? DISC helps you understand communication styles so you can adapt and connect better. Learn how to get to the point with a D, engage an I, reassure an S, and give a C the details they need!
Your DISC report is packed with insights—but how do you actually use them? Learn how to leverage your strengths, stay motivated, and adapt to different styles for better communication and teamwork. Plus, I’ll share personal examples of how DISC has helped me navigate work and relationships.
Explore how understanding your best and worst days can help improve motivation and productivity using the DISC model. Learn how each DISC style thrives and struggles in different environments, and discover practical tips for managing each type. Tune in to cultivate more "best days" and build stronger, more effective teams.
Under pressure, we often revert to our natural DISC style, which can unintentionally create challenges in communication and teamwork. By understanding how each style reacts under stress—both in ourselves and others—we can improve relationships, build empathy, and foster more effective collaboration. Awareness is the first step toward adapting our behavior and strengthening connections in any environment.
Effective communication requires adapting your approach to each DISC style. Avoid overwhelming Ds with details, skipping rapport with Is, rushing decisions with Ss, or being imprecise with Cs. By understanding these pitfalls, you can foster better connections and achieve more successful outcomes.
Effective feedback can be a game-changer for growth, but tailoring it to fit each team member’s unique style is key. Learn how to give feedback that resonates by understanding different personality types, creating a safe space for improvement, and transforming critiques into actionable insights. This episode explores practical steps to make your feedback meaningful and impactful.
Discover how to tailor your management style using DISC insights! Learn practical ways to bring out the best in each personality type—Dominant, Influence, Steadiness, and Conscientiousness—by understanding their strengths and what they need from you as a leader. Build stronger, more effective teams with these actionable tips on communication and motivation.
Explore the DISC model and its four core styles—Dominant, Influence, Steadiness, and Conscientiousness. Discover how understanding these styles can enhance communication and improve your interactions both personally and professionally. Practical tips for recognizing and adapting to different DISC styles will also be provided to help foster better relationships and effective teamwork.
Next Steps
“You don’t have to know everything about the mountain in front of you to take the next step.”
Whether you’ve gone through all the sections of this toolbox, or just some, congratulations on taking that step.
The key to successful leadership lies in a willingness to improve and develop continuously. Overcoming the overwhelming feeling of having to do everything at once, James Clear's "Consistency over Intensity" (read more) concept becomes crucial. Small, consistent improvements, sustained over time, lead to lasting change.
I can help too.
Courses, Seminars & Webinars (Coming soon)
Sign up for one of the topics that I teach.
Leadership Boutique
Register for the next Leadership Boutique workshop (or sign up for the waitlist if registration is closed).
Resource Page
View some of my favorite resources to enhance your leadership skills.
DISC Assessment
Understand your leadership style through a DISC Assessment and Debrief. Take the next step with DISCover Connections (a three week training series on DISC).
Identify & Define Your Core Values
Purchase the workbook and do it on your own, or add some coaching and I will work with you.
Coaching
Work with me through individual, personalized coaching sessions.
Blog Posts
Explore blog posts on a variety of topics for additional learning and inspiration.
Not sure where to start? Contact me and we will determine the next step together.

A quick Google search yields a plethora of alarming statistics related to the cost of unproductive meetings. A few stats:
There are approximately 55 million meetings daily and at least half do not accomplish much (Forbes, 2019)